Wednesday, October 3, 2012



In the past few weeks I have learned a lot about my personal communication styles. I have also learned how to be a more effective communicator. This week the focus was on conflict resolution. I explored several useful websites that were full of great tips and strategies on how best to resolve conflict. Some strategies I have learned in helping to resolve conflicts are:

o   Be aware of the whole picture

o   Try to understand the other person’s perspective

o   Think before you speak

o   Try to find more than one way to solve the issue

o   Take time to respond

o   Utilize empathetic listening


Here are two of the websites that I found to be the most helpful:

The Center for Nonviolent Communication:


The Third Side website:



Do any of you have any suggestions or insights you gained this week pertaining to conflict resolution?


1 comment:

  1. Thanks Angela, for share these site. I will tuck some a way for tips and tools for effective communication.

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