In the past few weeks I have learned a lot
about my personal communication styles. I have also learned how to be a more effective
communicator. This week the focus was on conflict resolution. I explored
several useful websites that were full of great tips and strategies on how best
to resolve conflict. Some strategies I have learned in helping to resolve conflicts
are:
o Be aware of the whole picture
o Try to understand the other person’s
perspective
o Think before you speak
o Try to find more than one way to solve the
issue
o Take time to respond
o Utilize empathetic listening
Here are two of the websites that I found to
be the most helpful:
The Center for Nonviolent Communication:
The Third Side website:
Do any of you have any suggestions or
insights you gained this week pertaining to conflict resolution?
Thanks Angela, for share these site. I will tuck some a way for tips and tools for effective communication.
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